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Navien Mate
Navien Mate EQM-350
$279.20 USD
Unit price
Regular price
$349.00 USD
Sale price
per
Choose Option
Main features
[SAFER THAN ELECTRIC]
Water heating technology provides a more even heat without the risk of fire or overheating.
[DUAL TEMPERATURE CONTROLS]
King and Queen sizes allow for separate heating zones, giving each their ideal sleep temperature.
[SOOTHING POWER OF WATER]
Soothing hot water relieves stress, inflammation, and soreness all over. Our ultra-thin pad offers maximum comfort without pokey wires or loud machines.
[SAVE ENERGY]
Our eco-friendly technology is energy efficient, recirculating water so you can stay warm without high heating bills.
[Wi-Fi and Mobile App Control]
Use the Navien Mate App to effortlessly operate your device from anywhere. Features include fast heating, sleep mode, child lock, and voice guidance to ensure your perfect sleep temperature.
Materials
The Navien Mate Organic Cotton cover is made from 100% organic cotton, offering a soft, breathable and skin friendly layer that enhances comfort.
Shipping & returns
Shipping
All items ship free via ground service, except to Hawaii ($70) and Alaska ($100).
Return
Returns must be made within 30 days of delivery provided the product is un-opened, unused and in its original packaging and condition.
- A 20% restocking fee, the original shipping fee and return shipping fee will be applied.
- Call: 877-689-1541 or e-mail customer support: info@navienmate.com
- Customer support team will send you a return label via e-mail.
Care guide
We offer a 2-year limited warranty that covers defects or malfunctions. For service requests, please visit
https://www.navienmate.com/pages/service-request/
Please note, the warranty does not cover misuse or neglect. Product registration is required for service; register at
https://www.navienmate.com/pages/warranty/
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Sterilization Mode
Easy Connector
Self Check System
Timer
Backup Heating
Storage Bags
Temperature Control Specialists
Personalized
The Navien Mate’s optional dual temperature control system lets you and your partner control the left and right sides of your bed, independently. (*Available for Queen and King)
Precision
Special knowledge or tools are not required to install and operate your Navien Mate. The intuitive interface of the heating unit comes naturally and is easy to understand.
Consistency
Navien Mate uses low-noise motor to circulate water quickly and keep every corner of your bed equally toasty.
In designing a product, KD Navien researchers put the highest priority on “safety.”
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No Electric Wire
ETL Certified
High Temperature Notification
Self-check System
Malfunction Prevention System
Freeze Protection
Fire Protection System
Child Lock Mode
Double Safety Water Inlet Cover & Cap
Balancing Sensor
Water Leak Notification
Automatic Stop Timer
Connector Guard
Overheat Protection Sensor
Dual Temperature Control
Ultra-Slim Mattress Pad and Safe Materials
1mm thin enables you to feel your own mattress firmness
276 (ft) water ways will cover edge to edge
Compactly Folded Foldable and portable
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Non-Slip Band
Snap Button
Water-Resistant Fabric
Three-Sided Open Design
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Product Size
- Single
- Queen
- King
- 39.4" x 76.8"
- 57.0" x76.8"
- 65.0" x 76.8"
Product specification
- Boiler Size
- Boiler Weight
- Water tank capacity
- Rated Power
- 280 x 170 x 170 (mm)
- 4.40 lb
- 700 mL
- 110 V
Manufacturer Details
- Drive Method
- Manufacturer
- Country of Origin
- Motor Recirculation Method (Utilizing BLDC Motor)
- Kyungdong Navien Co., Ltd.
- South Korea
C/S
- Quality Assurance Standard
- Customer Service
- Telephone
- 2 Years
- info@navienmate.com
- +1-877-689-1541
Frequently Asked Questions
How do I use sterilization mode?
By heating the heating unit and the water inside the mat at high temperature, it can sterilize bacteria and microorganisms, so you can rest assured without worrying about harmful bacteria. It is recommended to use sterilization mode once a month. Do not lie on the bed warmer pad during sterilization mode.
Can I use a slim type mattress pad on the floor?
The slim type mats are very thin, less than 1mm in size, so you can feel the cushioning feeling of the mattress when you use it on the bed. When using the product on the floor, it is recommended to use a thick mat or blanket to prevent heat loss.
How do I remove water while not in use?
- Prepare a bucket to receive water.
- Open the inlet cover of the heating unit and turn the stopper counterclockwise to open.
- Hold the inlet cover and tilt the heating unit forward to remove the water inside.
- To remove the remaining water from the heating unit outlet / return connection port, press the protrusion at the center of the connector to drain the remaining water.
Where should the heating unit be located?
It is recommended that the height of the heating unit and mat are leveled for smooth water circulation in the early stages of use and installation. In case of using it afterwards, if the height of the bed is less than 1m(3ft), you can place the boiler lower than the mat.
Does Navien mate emit an Electro Magnetic Field (EMF) like an electric blacket?
There is no EMF on the Navien Mate mattress but the EMF from the heating unit is minimal compared to an electric blanket. You will be safe from EMF if you place the heating unit under the bed or no closer than 12-inches away from where it’s operating.
Our Customers Say It Best
This is my review of using the Navien mate water heated mattress pad for the first time. The package included the boiler, mat, mat cover and accessories were neatly packed and the installation method was simple. When I unfolded the mat covered with a cotton mat cover on the bed, the room looked bright and cozy. I felt much refreshed after sleeping on the Navien Mate water heated mattress pad on a cool day. I think I will be able to spend this winter comfortably.
Dongchel Shin about Navien Mate EQM 350
verified user
Great investment to have Navien Mate for your bed!
Angelica Song. About Navien Mate EQM 350
verified user
I got a Navien Mate water heated mattress pad. My bed is more comfortable now. I am so looking forward to this winter.
jaesonjang Navien Mate EQM 350
verified user
I would like to recommend this item strongly for who doesn't have experience for experience for traditional Korean warmer. It can make you happy every morning.
Novice830. About Navien Mate EQM 350
verified user
This will definitely keep you warm, and it's totally silent. An electric pad will be cheaper, but if you prefer to avoid electric, this will do the job well.
Mark Twain. About Navien Mate EQM 350
verified user
It's been about a month since I bought this product, which I loved when I was in Korea, and it's still working well. This gives me a comfortable sleep.
Jaeyoung Park. About Navien Mate EQM 350
verified user
No more wake up by cold at night.
Euho Lee. About Navien Mate EQM 350
verified user
Navien Mate EQM-350
Because your best sleep deserves your perfect temperature.
Navien Mate delivers personalized comfort.
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