CCPA/CPRA PRIVACY NOTICE

CCPA/CPRA PRIVACY NOTICE

CCPA/CPRA PRIVACY NOTICE (California Residents)

Last Updated: April 10, 2026

 This supplements NavienMate's Privacy Policy and applies to California residents. NavienMate ("we") complies with CCPA as amended by CPRA.

 I. PERSONAL INFORMATION COLLECTED (Past 12 Months)

Category

Examples

Collected

Shared

A. Identifiers

Name, email, phone, IP address, device ID

YES

YES

B. Customer Records

Billing/shipping address, payment info

YES

YES

C. Protected Classifications

Age, race, religion

NO

NO

D. Commercial

Bed warmer purchases, order history

YES

YES

E. Biometric

Physiological, biological, or behavioral characteristics used for identification. (Breathing sound data processed by OptiSleep is not used for identity verification or biometric identification.)

NO

NO

F. Internet Activity

Browsing, cart abandonment, app usage

YES

YES

G. Geolocation

Precise physical location or movements (GPS).

Purpose:

·       Determine time zone

·       Enable scheduled application operations and automated comfort features

YES

YES (service providers only)

H. Sensory Data

Audio recordings.

Purpose:

 

·       Sleep pattern analysis based on breathing sound

·       Enable automated comfort features

·       Improve OptiSleep functionality

YES (OptiSleep feature only)

YES (service providers only)

I. Employment Info

Job history

NO

NO

J. Education Info

Student records

NO

NO

K. Inferences

Preferences, behavior profiles

NO

NO

L. Sensitive Personal Information (SPI)

Precise geolocation (delivery/app), Health‑related information and inferences.

Use Limited To:

·       Providing requested services

·       Application functionality expressly enabled by the user

Navien Mate does not use Sensitive Personal Information for purposes other than those necessary to perform the services or provide the goods reasonably expected by the consumer.

YES

Limited


Sources: You (checkout forms), Shopify Payments, shipping carriers, Google Analytics cookies, NavienMate iOS/Android apps (device ID, push tokens). Optional mobile application features expressly enabled by the user, including Navien OptiSleep. 

Sharing: Sleep data analytics providers supporting optional application features (such as Navien OptiSleep), acting solely as service providers on Navien Mate’s behalf.

II. BUSINESS PURPOSES

  • Process bed warmer orders via Shopify Payments
  • Ship to billing/shipping addresses (USPS/UPS/FedEx)
  • Customer service, returns, warranty claims
  • Marketing emails (opt-out available)
  • Fraud prevention, website analytics (Google Analytics)
  • Legal compliance, Shopify data processor
  • Providing optional sleep‑related analysis and automated comfort features through application functionality
  • Operating and improving OptiSleep features based on aggregated usage data

III. YOUR CPRA RIGHTS

  • Right to Know: Categories collected/shared (above table)
  • Right to Delete: Subject to order record exceptions
  • Right to Correct: Inaccurate personal information
  • Right to Limit: Sensitive PI use (Category L)
  • Right to Opt-Out: Navien Mate does not sell personal information. Limited sharing for advertising and analytics purposes may occur; consumers may opt out where required by law.

IV. AUTOMATED PROCESSING DISCLOSURE

Navien Mate uses automated processing in connection with certain optional application features, including Navien OptiSleep, to adjust product settings (such as temperature) based on inferred sleep patterns. These processes are designed to enhance user comfort and functionality and are not used to make decisions producing legal or similarly significant effects.

V. RETENTION OF PERSONAL INFORMATION

Personal information collected through optional application features such as Navien OptiSleep is retained until service termination or withdrawal of consent, unless a longer retention period is required or permitted by law. Certain information may be retained longer where necessary to comply with legal obligations, resolve disputes, or enforce agreements.

Global Privacy Control (GPC): Global Privacy Control signals are automatically honored where required by law.

Submit Requests: 877-689-1541 |  info@navienmate.com | Contact US
Verification: Name, email, address, CA residency
Response: 45 days (+45 extension). Limit: 2 Right to Know requests/12 months

No Discrimination: Same service regardless of rights exercised.