Navien Mate Systems - Therapeutic Heated Mattress Pad Product

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Additional Benefits of a Therapeutic Heated Mattress Warming Pad

Dual Temperature Control

Personalize each side of the mattress warmer so that you and your partner can sleep soundly at your ideal temperatures. Want to make sure your pet is warm during the cold winter months? Set their ideal temperature, and you won’t have to worry about using dangerous electric blankets or hot water bottles to keep them comfortable. 


The Navien Mate’s sterilization mode will help keep your unit bacteria-free with the click of a button. 

Leaking Sensor

A sensor inside the device ensures that any leaks will be detected right away to keep your mattress pad mess-free. 

Fire Prevention

The Navien Mate relies on water to evenly distribute heat, which eliminates the potential for fire hazards caused by electric blankets. 


Connecting the device anytime, anywhere with any device. You can manage and control by downloading Navien Mate Application .

Sleep Cozy, Sleep Better with a Mattress Warmer

The Navien Mate is the revolutionary mattress pad warmer that keeps your heating bills down while improving your sleep quality. 


How to Use a Heated Mattress Pad Product

Using the Navien Mate mattress warmer is easy! All you have to do is follow these simple steps:

1. Connect the hose to the back of the unit. 

Make sure the NAVIEN logo is facing upward, and the hose is pushed all the way until it clicks. 

2. Fill the unit with water

When you touch the power button, you can check the water level on the display. To add water, open the water cap, check the water level with your own eyes, then add water until the indicator lamp reaches the highest level.

The water may take a few seconds to flow from the boiler to the pad. Continue to add more water when the indicator changes to the lowest level. 

When the water level is filled, close the cap tightly. 

3. Power up the device

Turn the device on to start heating up your mattress. Select your ideal temperature or experiment with one-degree increments to find the right one for your sleep environment. 

Enhance Your Experience With Accessories

Mattress Topper
The bed warming mattress topper offers precise comfort without the possible hazards of electric blankets. It can be folded up and taken with you on the go so that you can always have a quality night's sleep, no matter where you are. 

Remote Control(only for EQM 301 & 580)

Control the temperature of your mattress pad without getting up! With the remote control, you can make changes to the temperature without leaving the warmth of your comfortable bed. 

Mat Cover

The mat cover is made out of 100% pure cotton with no bleaching or dye treatment. It has a three-way zipper and corner tie strings to connect with your Navien Mate easily. We recommend having two mat covers so that you can swap them out when you need to launder your first mat cover.

Water Vs. Electric Mattress Heating: Why is water mattress heating better?

Zero EMF Waves

Electric blankets put out EMF waves that can be dangerous to humans. EMFs are possibly carcinogenic to humans, which means that using an electric blanket might have serious health implications in the long run. With water-heated mattress pads, you eliminate EMF waves from your nightly routine completely. 

No Wires

If you’ve never used an electric blanket, you know that the areas where the wires are can get extremely hot and even burn your skin. If you’re using these to sleep, they can become dangerous. 

As you sleep, your body doesn’t feel pain like it does when you’re awake, so you could be burning yourself without knowing it until morning. On the flip side, if you’re hyper-aware of the wires, you could lie uncomfortably in bed trying to avoid those areas.

Navien Mate has no wires that come into direct contact with your body, making it both a safe, effective, and comfortable heating solution for your bed. 

No Cool/Hot Spots

Electric blankets often have spots that are extremely hot or extremely cold with no in-between. This is due to the wires only letting heat out in a small area. Because of this, you can burn your skin while still being cold because the blanket’s heat is not distributed across your body evenly. 

Navien Mate’s mattress pad warmer evenly distributes warm water so that no matter where you are on your bed, the temperature of your mattress is always ideal. With consistent heat, you can sleep more comfortably.

Trust Navien Mate!

Our Experience

We have over 40 years of experience with advanced heating technology and have become one of the top tankless water heater brands in the US. We’re creating a standard for bed warming mattress toppers that are just as safe as they are effective. 

Your Warranty

All of our products are covered by a two-year limited warranty. This excludes negligence or misuse, but we will happily repair or place any items that are defective or malfunctioning. If you have any questions about our warranty, make sure to call us as soon as you experience any problems. 

Customer Service

We provide excellent customer service to all of our customers, even those who haven’t purchased anything from us yet. Whether you have a question about the benefits of our heating system versus electric blankets, or you’d like to find the best product for your needs, our caring and experienced team is here to help you. 

Our professional customer service team is located in Irvine, California. For more information, contact us today!

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