A parental control feature allows you to set adjustment restrictions for your child.
Quickly and easily check the status of your system with a one button selection.
Connect the device to Wi-Fi.
Personalize your temperature preference for each side of the bed. (available on Queen and King size models)
With a click of the button turn on sterilization mode to ensure your device is bacteria free.
Get your bed nice and warm within a matter of minutes.
Our system replies upon water for the source of heat, which eliminates the fire hazards caused by electric blankets.
Newly designed mattress topper’s 1mm slim design will never interfere with the performance of your mattress. It is super-easy to fold and store when summer arrives.
Special knowledge or tools are not required to install and operate your Navien Mate. The intuitive interface of the heating unit comes naturally and is easy to understand.
Navien Mate's mattress topper is safe to use as safe materials which passed Primary Skin Irritation Test and Cytotoxicity Assessment reviewed in accordance with the provisions of the FDA Good Laboratory Practic Regulations.
There is no EMF on Comfort-Mate mattress but the EMF from the heating unit is minimal compared to an electric blanket. You will be safe from EMF if you place the heating unit under the bed or no closer than 12-inches away from where it's operating.
It is recommended that the height of the heating unit and mat are leveled for smooth water circulation in the early stages of use and installation. In case of using it afterwards, if the height of the bed is less than 1m(3ft), you can place the boiler lower than the mat.
The slim type mats are very thin, less than 2mm in size, so you can feel the cushioning feeling of the mattress when you use it on the bed. When using the product on the floor, it is recommended to use a thick mat or blanket to prevent heat loss.
No. In the first three minutes of operation you might hear a little noise, but it will be very quiet afterward to ensure a peaceful night's sleep.
▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
Cushion model(EQH) is only available in Fahrenheit mode and does not support Celsius mode.
Comfort-Mate is a bed warming mattress topper that provides warmth for comfort. Dual temperature control is possible by individually adjusting the left and right temperature in 1°F increments.
The separate heating function is optimized for use at temperatures (shown below) recommended. The recommended water temperature for each mat type is 95°F (35°C) above the cushion mat and 91°F (33°C) above the slim mat.
If you set the temperature to be lower than the recommended water temperature, when using separate heating, the mat temperature may be affected by your body temperature (98°F/37°C).
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
Comfort-Mate recommends place heating unit on your foot-side. The upper side is the side without hose and the lower side is the side connected to hose and heating unit. When you see the mattress topper from the lower side, you can see the left and right side.
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
Left and right sides are marked on the bracket with NAVIEN logo
▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
The label attached to hose indicates left and right side.
By heating the heating unit and the water inside the mat at high temperature, it can sterilize bacteria and microorganisms, so you can rest assured without worrying about harmful bacteria. It is recommended to use sterilization mode once a month. Do not lie on the bed warmer pad during sterilization mode.
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
The first time you install the unit, it will take 15-20 minutes.After that, it usually takes 5-10 minutes for the temperature to reach 99°F.
Navien Mate applies Navien’s smart and sensitive temperature control technology to provide consistent and even warmth throughout your sleep.
The Navien Mate’s optional dual temperature control system lets you and your partner control the left and right sides of your bed, independently. (*Available for Queen)
Navien Mate expertly calibrates the circulating temperature to the precise degree you prefer by controlling the temperature of returning water.
Navien Mate uses low-noise motor to circulate water quickly and keep every corner of your bed equally toasty.
Special knowledge or tools are not required to install and operate your Navien Mate. The intuitive interface of the heating unit comes naturally and is easy to understand.
1. Plug the mattress topper hose to the heating unit until you hear a click.
2. Power on the heating unit. Open the stopper and add purified and filtered water.
3. When the water level indicator shows full, put back the stopper on the unit and set desired temperature.
In designing a product, KD Navien researchers put the highest priority on “safety.”
This lock mode prevents children from operating the product for safety.
Prevents low-temperature burn that can occur when used for a prolonged period at temperature over 100ºF(38ºC).
Because Navien Mate uses heated water instead of electricity to heat your bed, you can rest easy and without worries.
Acquired the certification of ETL, Navien Mate will give peace to your mind.
Balancing sensor
Overheat protection sensor
Freeze protection
Automatic stop timer
Water leak notification
Self-check system
Connector guard
Double safety water inlet cover and cap
Temperature sensor
Fire protection system
Malfunction prevention system
Enjoy the smartest function in the most convenient way.
Sterilizing bacterium and micro-organisms in water by rapidly heating the water inside the heating unit and pad.
Simple one click connector installation! The device won’t leak even if the connector is disconnected during operation.
Timer feature lets you turn off Navien Mate automatically.
Multi-Function Remote Control lets you adjust your settings conveniently.
A friendly voice explains status and setting information in detail.
Storage bags for Heating Unit & topper help you put away your heating unit and pad when not in use.
Amy Williams Maine
“My Navien Mate is the perfect companion for my luxury mattress. I sleep like a dream every night, even in the midst of our New England winters!”
Sarah Foster Washington
“I like my bed nice and toasty, but my husband doesn’t. Now with the Navien Mate we can have the best of both worlds!”
Lauren Smithwick California
“The only thing I look forward to on cold nights. Unlike other heated blankets or heating pads, this won't give you headaches nor the puffy face in the morning.”
Shipping
All the items are shipped for free; except to Hawaii($40) and Alaska($70)
Return
Returns must be made within 15 days of delivery provided the product is un-opened, unused and in its original packaging and condition.
A 20% restocking fee, the original shipping fee and return shipping fee will be applied.
Call or e-mail customer support
877-689-1541
info@navienmate.com
Customer support team will send you a return label via e-mail.
Refund is possible with 15 days of delivery, if...
The product is un-opened, unused and in its original packaging and condition.
The product is defective.
Refund is not possible, if...
The product has been used.
15 Days after delivery
The product is damaged due to improper installation or use.